KPS Neck Pillow For Travel

Generous Return Policy

Thank you for choosing Claimit Store for your purchase of high-quality products. We strive to ensure a rewarding shopping experience.

By placing an order at Claimit Store, you agree to our terms and Privacy Policy.

1. Cancellation Policy

• Cancellation Before Dispatch: Orders can be canceled at any time before dispatch. Since we deal exclusively with Cash on Delivery orders in India, cancellation prior to dispatch incurs no charges.

2. Return Policy

• 7-Day Return Window: Returns are accepted for products with defects or those not matching the description, within 7 days from receipt.
• Initiating a Return: To initiate a return, please contact our customer service within 7 days via email at connect@claimitstore.com, providing a description and photographic evidence of the issue.

3. Compensation for Returns

• Partial Refunds: For eligible returns, we offer partial refunds, determined by the extent of the defect or error. The refund amount will be communicated before processing.
• Discounts on Future Purchases: Alternatively, customers may opt for a discount on future purchases, reflecting the value of the original purchase.
• Processing: For Cash on Delivery orders, compensation will be provided as store credit within 7-10 business days.

4. Shipping Costs for Returns

• Free Return Shipping: We will provide a prepaid shipping label for returns. Please note that initial shipping costs are non-refundable.

5. Original Condition

• Criteria: Items must be returned in new and unused condition, with all original packaging, tags, and accessories.
• Right to Refuse: Returns not meeting our criteria or showing signs of tampering may be refused.

6. Non-returnable Items

• Identification: Items that are non-returnable will be clearly marked as 'Non-Returnable' on the product page. Please review product details carefully before making your purchase.

7. Policy Changes

• Updates: This policy is subject to updates. Any changes will be posted on our website and effective immediately.

8. Contact Us

• Support: For any inquiries or assistance with your order, please reach out to us at connect@claimitstore.com or call +91 7001053919. Our dedicated team is here to help.

Cash on delivery is available for all orders. So that you can shop with confidence.

We believe in customer satisfaction.